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Terms and Conditions
Effective Date: April 1, 2025
Welcome to www.thatswatsub.com (“Website”), operated by That’s Wat’Sub (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our Website and any services or products offered through it. By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. Services and Transactions
We reserve the right to modify, withdraw, or cancel any product or service at our discretion, with or without notice. All purchases made through this Website are subject to availability and final confirmation.
2. Customer Expectations and Limitation of Liability
We strive to provide accurate information about our menu items, pricing, hours, and promotions. However, we do not guarantee that all information is error-free or up-to-date. We are not liable for:
- Any temporary website outages
- Inaccuracies or omissions in content
- Damages from using the Website or relying on its content
3. Copyright and Intellectual Property
All content on the Website—including images, text, logos, and menu descriptions—is the property of That’s Wat’Sub or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or exploit any content for commercial purposes without written permission from us.
4. User Conduct
You agree not to:
- Engage in unlawful activity or post offensive, hateful, or abusive content
- Attempt to gain unauthorized access to our systems
- Use our content or name for spam, unsolicited advertising, or promotion We reserve the right to suspend or terminate your access to our Website for violations of these terms.
5. Account Termination
We reserve the right to disable or terminate any user account at our sole discretion, especially for abusive behavior or misuse.
6. Governing Law
These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law principles.
7. Modifications to Terms
We may update these Terms from time to time. Any changes will be posted on this page with the new effective date. Continued use of the Website constitutes acceptance of the revised Terms.
8. Contact Us
For questions about these Terms, please contact:
📍 That’s Wat’Sub – 2001 E. Hillsborough Ave, Suite 6, Tampa, FL 33610
📧 Email: yummy@thatswatsub.com
📞 Phone: (813) 232.3333
Return and Refund Policy
Effective Date: April 1, 2025
At That’s Wat’Sub, we strive to ensure every customer is satisfied with their experience. Because our products are freshly prepared food and beverages, we have a limited return and refund policy.
1. Terms of Return
Returns or refunds must be requested within 24 hours of the purchase or delivery.
2. Eligible Reasons for Refund or Replacement
We will honor refunds or replacements in the following situations:
- Wrong item received
- Item missing from your order
- Food arrived visibly spoiled or unsafe to eat
- Quality issue confirmed by store management
Note: We do not issue refunds for change of mind or personal taste preferences.
3. State of Return
Because our items are perishable, we may request a photo or ask you to bring the product back to the shop (where feasible) for review.
4. How to Request a Return or Refund
To request a refund or replacement:
- Call us at (813) 232-3333
- Or email us at yummy@thatswatsub.com with your name, order number, and a brief description of the issue
5. Refund Process
Approved refunds will be issued to the original form of payment within 5–7 business days. For in-store cash payments, refunds may be given in cash or as a store credit, depending on the situation.
6. Contact Us
We’re here to help!
📍 That’s Wat’Sub – 2001 E. Hillsborough Ave, Suite 6, Tampa, FL 33610
📧 Email: yummy@thatswatsub.com
📞 Phone: (813) 232-3333
New $8.99 Lunch Special Now Available
A complete meal with your choice: small sub, small smoothie, and bag of chips or cookie for only $8.99!
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