Terms and Conditions

Effective Date: April 1, 2025

Welcome to www.thatswatsub.com (“Website”), operated by That’s Wat’Sub (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our Website and any services or products offered through it. By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Services and Transactions

We reserve the right to modify, withdraw, or cancel any product or service at our discretion, with or without notice. All purchases made through this Website are subject to availability and final confirmation.

2. Customer Expectations and Limitation of Liability

We strive to provide accurate information about our menu items, pricing, hours, and promotions. However, we do not guarantee that all information is error-free or up-to-date. We are not liable for:

Any temporary website outages
Inaccuracies or omissions in content
Damages from using the Website or relying on its content

3. Copyright and Intellectual Property

All content on the Website—including images, text, logos, and menu descriptions—is the property of That’s Wat’Sub or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or exploit any content for commercial purposes without written permission from us.

4. User Conduct

You agree not to:

Engage in unlawful activity or post offensive, hateful, or abusive content
Attempt to gain unauthorized access to our systems
Use our content or name for spam, unsolicited advertising, or promotion We reserve the right to suspend or terminate your access to our Website for violations of these terms.

5. Account Termination

We reserve the right to disable or terminate any user account at our sole discretion, especially for abusive behavior or misuse.

6. Governing Law

These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law principles.

7. Modifications to Terms

We may update these Terms from time to time. Any changes will be posted on this page with the new effective date. Continued use of the Website constitutes acceptance of the revised Terms.

8. Contact Us

For questions about these Terms, please contact:

📍 That’s Wat’Sub – 2001 E. Hillsborough Ave, Suite 6, Tampa, FL 33610
📧 Email: yummy@thatswatsub.com
📞 Phone: (813) 232.3333

Return and Refund Policy

Effective Date: April 1, 2025

At That’s Wat’Sub, we strive to ensure every customer is satisfied with their experience. Because our products are freshly prepared food and beverages, we have a limited return and refund policy.

1. Terms of Return

Returns or refunds must be requested within 24 hours of the purchase or delivery.

2. Eligible Reasons for Refund or Replacement

We will honor refunds or replacements in the following situations:

Wrong item received
Item missing from your order
Food arrived visibly spoiled or unsafe to eat
Quality issue confirmed by store management

Note: We do not issue refunds for change of mind or personal taste preferences.

3. State of Return

Because our items are perishable, we may request a photo or ask you to bring the product back to the shop (where feasible) for review.

4. How to Request a Return or Refund

To request a refund or replacement:

Call us at (813) 232-3333
Or email us at yummy@thatswatsub.com with your name, order number, and a brief description of the issue

5. Refund Process

Approved refunds will be issued to the original form of payment within 5–7 business days. For in-store cash payments, refunds may be given in cash or as a store credit, depending on the situation.

6. Contact Us

We’re here to help!

📍 That’s Wat’Sub – 2001 E. Hillsborough Ave, Suite 6, Tampa, FL 33610
📧 Email: yummy@thatswatsub.com
📞 Phone: (813) 232-3333

Terms and Conditions

Return and Refund Policy

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